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Contact: Jorge I. Montalvo, Director of Strategic Initiatives
Phone 212.459.8885 | Fax 212.459.8855
For Immediate Release:  03/18/2010

NYS Consumer Protection Board: Don’t Let Fear Of ID Theft Stop You From Participating In The Census

As the 2010 Census ramps up, the New York State Consumer Protection Board (CPB) is urging all New Yorkers to participate in the census - - and not be deterred by the fear of identity theft or falling victim to a scam. New Yorkers can fulfill their civic duty and safely participate in the census by taking simple precautions.

U.S. citizens are required by law to respond to the Census Bureau’s requests for information. Most census forms will arrive in the mail by the middle of March, and are due to be returned by April 1st. Census workers will then go door-to-door from April to July to households that didn’t return the questionnaire.

“We urge all New Yorkers to participate in the 2010 Census,” said Governor David A. Paterson. “Census data will be used to allocate more than $400 billion in federal funds every year and to determine the State’s number of Congressional representatives. At the same time, we want people to be careful and to watch out for census scams.”

“New Yorkers should feel confident about participating in the 2010 Census,” said Mindy A. Bockstein, the CPB’s Chairperson and Executive Director. “By using common sense and heeding some basic precautions, you can make yourself count and also protect your identity from scammers.”

Secretary of State Lorraine Cortés-VÁzquez said: “The census is safe, easy and important. This year’s questionnaire takes less than 10 minutes to fill out, and once you’re done, you can drop it in the mail and not worry about it until 2020. Filling out the form that arrives at your home and returning it through the mail is both the easiest and the safest way to participate. The census is the only civic event that includes every person in the country, and I urge all New Yorkers to participate. If you are concerned if a census activity is legitimate, call your regional census office for more information.”

You can safely participate in the census by noting these tips:

  • Do not respond to unsolicited e-mails. The Census Bureau does not send e-mails about participating in the census. If you receive an e-mail asking you to participate in the census, do not reply, click on any links, or open any attachments.
  • Do not attempt to complete the census form online. The Census Bureau of the Department of Commerce is not conducting the census via the Internet.
  • The Census Bureau will never ask for money or a donation.
  • Carefully examine the package you receive in the mail. The package will be marked from the U.S. Census Bureau and as Official Business of the United States. Enclosed will be a cover letter, the census questionnaire and a return envelope.
  • The census questionnaire asks just ten questions. The questions are restricted to information such as the total number of people living in the household and the name, sex, age, date of birth, race and relationship of each member of the household.
  • The census questionnaire does not ask for information such as your Social Security number, bank or credit card information, PIN code or password, income, citizenship or immigration status.
  • If the answers on your questionnaire are incomplete or unclear, you may receive a follow-up phone call from a census employee. A few days prior to receiving the phone call, you will receive via US mail a letter from the Census Director alerting you to expect the call. To verify that the person who calls you is a legitimate census employee, call the Census Bureau at 1-866-226-2864.
  • If you do not return the questionnaire, a census taker may visit your home to ask you the questions from the form. A few days prior to the visit, you will receive via US mail a letter from the Census Director alerting you to expect the visit. The census taker is required to present an official ID badge and will carry a handheld electronic device to record your answers.
  • Do not let the census taker into your home. A legitimate census taker will never ask to enter your home.
  • To verify that someone is a legitimate census taker, call the Census Bureau at 1-866-226-2864.
  • If you believe you have been contacted as part of a bogus or fraudulent census-related activity, report it at [email protected] or by contacting your regional census office. If you receive something suspicious in the mail, you can also contact the U.S. Postal Service.

    “Participation in the census isn’t just important – it’s mandatory,” said Bockstein. “By following these tips, you and your neighbors can be counted safely!"

    The New York Department of State's Division of Consumer Protection serves as the state's top watchdog and think tank on a wide range of consumer related issues. Among the services it provides, the Division investigates and resolves consumer complaints, educates the public about product recalls, and represents consumers before public utilities and other state and federal agencies.


    To file a consumer complaint with the New York State Department of State's Division of Consumer Protection, call our toll-free hotline at 800-697-1220 or visit Division's website at www.nysconsumer.gov.  In addition to the online complaint form, the website is home to important consumer safety information.

    Last Modified: April 04, 2011